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September 6, 2025 · Peter Bernscherer · Share on Facebook · Share on Twitter

A fate that can befall anyone

Recently, a man visited us bringing several laptops for repair – not for himself, but for his fellow residents in a supported living facility. What initially seemed like a routine repair request turned into a conversation that deeply touched us.

The man is only 50 years old. After suffering a stroke, he now has to make do with a very small disability pension – a dramatic change for someone who had worked for over 30 years and always earned a good living. Today he lives in assisted living with other elderly or sick people.

"I never imagined I'd find myself in a situation where I couldn't buy a computer," he told us. These words vividly illustrate how quickly life can change and how crucial digital access becomes, especially when mobility is limited.

Why our work matters

For many people in similar situations, a functioning computer is more than just a device – it is:

A window to the world

The connection to family and friends

Access to important information and official procedures

A piece of normality and independence

For PCs für alle This is precisely where we come in: We repair donated devices and make them accessible to people for whom a new computer has become unaffordable. Digital exclusion should not be a consequence of illness or low income.

Your support makes all the difference. Whether through device donations, volunteering, or financial assistance – together we enable digital participation for everyone.

When good intentions meet a lack of expertise

One of the laptops had an interesting story: A young man had tried to repair it – his approach was well-intentioned and fundamentally sound. He wanted to install a new SSD to revive the aging laptop. The problem: He apparently didn't know that there are two different standards for M.2 SSDs – SATA and NVMe. The NVMe SSD he installed fit perfectly into the M.2 slot of the roughly 10-year-old laptop, but the device couldn't use it. The laptop only supported SATA M.2 SSDs, while the newer, faster NVMe variant wasn't recognized by the old controller. A typical compatibility issue that illustrates: Computer repair requires not only good intentions but also technical expertise. 

For many people in similar situations, a functioning computer is more than just a device – it is: - A window to the world - A connection to family and friends - Access to important information and government services - A piece of normality and independence. PCs für alle This is precisely where we come in: We professionally repair donated devices and make them accessible to people for whom a new computer has become unaffordable. Our team is familiar with such compatibility issues and finds the right solution for every device.